Cancellation and Refund

Return and Refund Policy

At Footfancy Footwear, we strive to ensure that your shopping experience is smooth and satisfying. We have specific guidelines around returns and refunds to maintain hygiene, safety, and compliance with legal regulations.

1. Returns Policy

We do not accept returns of the following items:

2. Return Eligibility (For Damaged or Incorrect Orders Only)

We only accept return or replacement requests if:

To initiate a return request, please email us at footfancyfootwearprivateltd@gmail.com with:

3. Refund Policy

Refunds are only issued under the following conditions:

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4. Cancellations

Orders can be cancelled only before they are dispatched. Once shipped, cancellations are not possible.

5. Non-Refundable Items

We do not offer refunds for:

Buyer’s change of mind
Orders refused upon delivery
Delays caused by third-party courier services

6. Shipping Costs

If your return is approved due to a FOOTFANCY FOOTWEAR error (wrong/damaged item), we will cover the return shipping costs.
If not, the customer is responsible for return shipping fees.